Newsletter archive | January 2016 download online

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Dear customer,
We thank you for your custom during the past year and look forward to continuing to supply your label requirements throughout 2017. We start this New Year by announcing yet another addition to our website with the introduction of Labels by Application .

Labels by Application

Initially launched for business users, it provides a comprehensive range of workplace related adhesive labels and signage in a variety of size formats. Many of which can be edited to your specific needs and/or to include contact information. All of which can be ordered from as little as just one A4 sheet of labels, making it easy and quick to receive ready to use, important workplace resources.

The Labels by Application module has been developed in response to customer requests for ready to use workplace labels and signage and during the course of the year more home use categories of labels will be added to those already existing such as the Home Moving packs e.g. address labels and bottle/jar labels.

Should the image and/or sign (A4 format) required need additional amendment, then the templates for most of the images are also available as templates within our Label Designer tool, which enables you to make changes and create the labels/signs required. Following which you have a choice of attaching the saved image to your order for professionally printed, high quality image labels, or save the file for printing yourself and order plain labels.

At AA Labels we understand that your time is valuable and we work to make the ordering of both printed and plain labels as easy as possible and to fulfil your order as fast as we can. This is why both Labels by Application and Label Designer have been developed and uploaded to our website.

We hope that you will have a look at both of these new modules the next time that you visit the website and if you have any questions, then please do not hesitate to contact our customer care team via the Live Chat feature, email or telephone, who will be happy to help you.

Tyre & Difficult Surface Labelling

In response to customer request concerning questions about why standard label materials will not stay stuck to tyres, certain types of fruit (e.g. green melons) and other wax coated surfaces. We have introduced an innovative self adhesive label to our online range.

The reason why standard permanent adhesives will not stick to new tyres is because of the silicone present from the casting mould. Similarly new automotive body parts, kitchen worktops, sink units and melons with a “waxy” skin. Anything that has been sealed for protection from abrasion and handling damage, or in the case of fruit produces a protective surface.

So which material will work for these difficult to label surfaces?

The new label material has a white paper face-stock (80 gsm) and uses a high tack adhesive, with an aluminium foil backing between the face-stock and adhesive, plus a layer of silicone over the adhesive. This allows the label to adhere to rubber based, silicone and other coated surfaces.

White aluminium back coated labels with a permanent adhesive (Product Code: WABCSP ) can be supplier printed and variable information overprinted using a thermal transfer printer and resin enhanced wax or wax resin ribbon. Alternatively supplied as plain labels in roll and sheet formats.

For more technical information about white aluminium back coated labels, view the online specification here .
To enquire about this material, request a sample, or quotation visit our website.

Direct Thermal Roll Labels

The good news for customers using direct thermal printers is that we continue to increase the range of label options available in both paper and Polypropylene face-stocks and have made available a Direct Thermal White Polypropylene label with a removable adhesive. Ideal for secondary stickers on white goods, electrical products and many other applications.
A full list of our direct thermal labels is as follows with more additions planned this year.

Paper

Product Code	Description	Adhesive Type
TEP	Direct Thermal White	Permanent
TER	Direct Thermal White	Removable
TSP	Direct Thermal White Semi-Top Coated	Permanent
TEFP	Direct Thermal Freezer	Low Temperature / Permanent
TEPO	Direct Thermal Orange	Permanent
TERO	Direct Thermal Orange	Removable
TEPY	Direct Thermal Yellow	Permanent
TERY	Direct Thermal Yellow	Removable

Polypropylene

Product Code	Description	Adhesive Type
TWPP	Direct Thermal White	Permanent
TWPR	Direct Thermal White	Removable

Service Standards

In January of this year we are confident of upgrading our ISO9001 to ISO9001 2015 through a transition process over the past year and similarly our ISO14001 governing our environmental management system.

However it is the daily practice of providing service quality to our customers that has produced over 1,000 (Google Certified Shop 210 & Trust Pilot 933) positive testimonials from satisfied customers and we know that it is the consistency and maintenance of this valued service level, that is the real reason for such high levels of repeat business and our objective is to continuously improve and provide even better levels of service for our customers.

Customer Care

01733 588390

customercare@aalabels.com

www.aalabels.com

Consumer cancellation rights

Please note that nothing in these terms will apply to exclude or limit your rights, where they apply, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 which set out certain rights, including a right to cancel certain Orders within 14 days.

These Regulations, and this section of our terms, only apply where you are purchasing as a consumer, and not where you are purchasing in connection with any business, trade or profession.

To exercise your right to cancel, you must notify us of this within 14 days after the day on which you receive the goods or the last instalment of them (if sent by multiple deliveries).

You can cancel by email: customercare@aalabels.com or telephone 01733 588390, or by post to AA Labels, 23 Wainman Road, Peterborough, Cambridgeshire, PE2 7BU, United Kingdom. You may use the model cancellation form here, but it is not obligatory. Please ensure that any notice clearly confirms that you are exercising this right and confirms your name, address, the details of the order (such as the order number and date of order) and contact details for you.

If you do exercise this right, you need to return the goods to us at your cost within 14 days of the date of the cancellation notice. We will then reimburse to you (by the same method used to pay for the goods) the price of the goods to which cancellation notice relates. This includes any standard delivery charges that we made when sending the goods to you in the first place, but not the costs of any more expensive method of delivery that you may have asked for.

Until the goods are returned to us you must keep possession of them and take reasonable care of them. Please note that we can deduct from any reimbursement the loss in value of any goods if you do not return them within the 14 day return period or if they have been lost or damaged as a result of you not taking reasonable care of them.

Your right to return goods does not apply to orders for goods made or modified to your specification or which you or anyone else authorised by you has used. Please note that our supply of labels to your order, such as your choice of shape, sizing, pattern or materials, is a supply of goods to your specification as these items are made specifically on your request and are not supplied from existing stock. Accordingly you do not have the right to cancel under the Regulations.

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january 2017 Newsletter Archive

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